Executive – Helpdesk & Network Monitoring Operation
Dhaka, Bangladesh
Role Summary
Provide 24/7 technical helpdesk support and monitor network alarms using enterprise NMS tools.
Description & Context
As a Helpdesk & Network Monitoring Executive, you will monitor network elements, log trouble tickets, assign issues to field engineers, and provide remote assistance to clients in shift operations.
Requirements & Qualifications
- 1+ years of experience in network helpdesk or NOC environment
- Basic understanding of IP networking and operating systems
- Comfortable working in rotating 24/7 shifts (including night shifts)
- Good communication skills in both English and Bengali
- Diploma or Bachelor's degree in engineering or equivalent
Compensations & Work Benefits
- Shift allowance packages
- Comprehensive transport support for night shifts
- Overtime pay structure
- Rapid growth path into L2 Network/System Engineering
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Sign In to ApplyLocation:Dhaka, Bangladesh
Department:Engineering
Type:Full-Time